Kylie de Klerk Consulting
Empowering organisations to navigate complexity
and drive transformative change
and innovation through adaptive leadership,
managing disruption, and understanding
the principles of complex adaptive systems
About
Kylie de Klerk -your strategic partner in complex systems thinking and organisational success.
I am what you might call a "social brainiac"- a blend of intellectual enthusiasm with a passion for problem diagnostics and social interactions.
I have over a decade of international experience in organisational performance, people management, complex systems thinking, and leadership research.
I have highly skilled in holistic analysis and identifying patterns that link data and emergent behaviours to problem diagnostics and organisational outcomes. My areas of expertise are complex social systems, adaptive leadership, and leadership communication, including feedback processes and innovative decision-making.
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I have a particular interest in organisational responses and navigating periods of disruption, crisis, and chaos.
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My academic experience, through a Master’s degree in Medical and Health Sciences and extensive corporate history in the pharmaceutical industry- working alongside private and government healthcare institutions-has equipped me with a deep understanding of the healthcare sector’s clinical and operational complexity and challenges.
I have a near-completed PhD examining leadership communication and healthcare workforce wellbeing in the complex healthcare sector. My two theoretical foundations are: Complex Adaptive Systems Theory and Dissipative Structures Theory (closely related to Chaos Theory).
My expert-level focus is centred on adaptive and complexity-informed leadership, uncertainty dynamics, and resilient approaches to organisational transformation, innovation and managing disruption.
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My approach is different characterised by rigour, scenario modelling, and the integration of multidisciplinary insights that bridge theory and practice to develop dynamic and actionable solutions.
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I invite you to explore my blog posts, where I share insights and trends from my experiences and research.
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Feel free to get in touch with me and further this conversation.
RECENT JOURNAL PUBLICATIONS
A systematic literature review of board diversity in agile healthcare supply chain
Abstract:
The healthcare supply chain plays a fundamental role in addressing the healthcare needs of local and global communities. The composition of the healthcare sector, particularly regarding cultural and gender diversity, is an antecedent to effective medical healthcare management, and achieving organisational performance. Findings from the study suggest the advancement of critical elements of organisational diversity research in the agile medical supply chain, including aspects of the influences of workforce heterogeneity on board governance practices, organisational culture and climate-specific studies, organisational performance and non-performance outcomes, and diversity disparities in senior and executive-level leadership roles...
RECENT JOURNAL PUBLICATIONS
Does Gender and Cultural Diversity Matter for Sustainability in Healthcare? Evidence from Global Organizations
Abstract:
Global healthcare organizations are fundamental in addressing the healthcare needs of local and global communities. This study examines the relationship between boardroom diversity on the sustainability performance of companies operating in healthcare...These findings support critical mass theoretical expectations for board diversity and sustainability performance, suggesting that a meaningful representation (three or more) of women and ethnic directors on the board of healthcare organizations significantly improves sustainability performance. The findings remain robust in a series of robustness tests and continue to hold after accounting for potential endogeneity concerns. This paper has important implications for global healthcare organizational policy concerning diversity management practices and their implications for sustainability performance.
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